Privacy Policy
Last updated: September 8, 2025
THRD EYE DIGITAL (“THRD EYE DIGITAL,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use thrdeyedigital.com and our related services (forms, chat, call/SMS, calendars, and CRM automations) (collectively, the “Services”).
Quick links:
Cookie Preferences (link in banner)
Do Not Sell or Share My Personal Information: /do-not-sell
Submit a Privacy Request (access/correct/delete/opt out): /privacy-request
Contact: [email protected]
1) Who We Are & Scope
Legal entity: THRD EYE DIGITAL
Website: thrdeyedigital.com
Audience: Business-to-business (B2B) clients and prospects
Physical mail: 5900 Balcones Dr #23984, Austin, TX 78731
Phone: 512-487-8098
This Policy covers information collected online (site, chat, forms, pixels) and through our communication channels (email, phone/SMS).
2) Notice at Collection (What we collect, why, how long)
We collect only what we need to operate and improve the Services. Unless the law requires longer, we retain data only as long as necessary for the purpose collected, then delete or de-identify it.
Categories & examples
Identifiers (name, email, phone, company, role, IP, device IDs)
Why: respond to inquiries, quotes/demos, CRM, security/fraud.
Typical retention: CRM leads 24 months from last meaningful interaction; security logs up to 12 months.
Commercial information (service interests, quotes, transactions)
Why: provide services, billing, account records, analytics.
Retention: 7 years for transactions (tax/audit); quotes 24 months if no purchase.
Internet/network activity (pages viewed, events, referrer, approximate location, cookie IDs)
Why: site operation, performance/analytics, advertising/retargeting where permitted, security.
Retention: ~12–24 months depending on tool configuration.
Professional info (employer, title, industry)
Why: B2B sales and customer success.
Retention: ~24 months from last interaction.
Inferences (interest segments, likelihood to purchase)
Why: personalize content and outreach where permitted.
Retention: ~12–24 months.
Audio/communications (voicemails, call recordings, chat/SMS transcripts)
Why: support, training/QA, compliance.
Retention: ~12–24 months unless legal needs require longer.
Sensitive data: We do not intentionally collect sensitive personal information (e.g., precise geolocation, health, biometric). If you think you shared it inadvertently, contact us to request deletion.
Selling/Sharing: We do not sell personal information for money. We may “share” data for cross-context behavioral advertising (e.g., ad pixels). You can opt out at any time (see Section 8).
3) Sources of Personal Information
You: forms, chat, email, phone/SMS, meetings, calendars.
Automatic collection: cookies, pixels, SDKs, server logs.
Service providers/Processors: platform and tools we use to run the business (examples below).
Examples of processors we use (update to match your stack):
GoHighLevel/LeadConnector, hosting/CDN, Google Analytics/Tag Manager, Google Ads, Meta Pixel, reCAPTCHA, Stripe (if payments are taken), email/SMS providers, call-tracking.
4) How We Use Personal Information
Provide, maintain, and improve the Site and Services.
Respond to inquiries, demos, proposals, onboarding, and support.
Operate CRM, calendars, call tracking, webchat, and SMS/email automations.
Personalize content and measure/deliver advertising where permitted (subject to your choices).
Detect, prevent, and investigate security incidents and fraud.
Comply with legal obligations and enforce terms.
5) Cookies, Pixels, and Similar Technologies
We use first- and third-party cookies/pixels for essential functionality, analytics/performance, and (where permitted) advertising/retargeting.
Manage your preferences via our cookie banner at any time.
We recognize Global Privacy Control (GPC) and other recognized Universal Opt-Out Mechanisms (UOOM) as valid requests to opt out of sale/sharing or targeted advertising where applicable.
6) How We Disclose Information
We may disclose personal information to:
Service providers/Processors (hosting, CRM, analytics, advertising tech, communications, security, payments) under contract.
Business partners (e.g., referral/channel partners) with your direction or as permitted by law.
Authorities/others if required by law, to protect rights and safety, or to prevent fraud/abuse.
Successors in a merger, acquisition, or similar transaction (subject to this Policy).
We do not allow processors to use your data for their own independent purposes.
7) International Data Transfers
If you are outside the U.S., your information may be processed in the U.S. and other countries with different data protection laws. Where required (e.g., EEA/UK), we rely on appropriate safeguards such as Standard Contractual Clauses.
8) Your Privacy Rights (U.S. States, including California & Texas)
Depending on your state, you may have rights to access, correct, delete, port, and to opt out of:
(i) targeted advertising, (ii) sale/sharing of personal information, and (iii) certain profiling.
Opt out of “sale/share” & targeted ads: Use /do-not-sell, adjust Cookie Preferences in the banner, or enable GPC/UOOM in your browser—honored by us automatically where applicable.
Exercise your rights: Submit a request at /privacy-request or email [email protected]. We’ll verify your identity and respond within the required timeframe.
Authorized agents (CA): You may designate an agent; we may require proof and verification.
Appeal (e.g., CO/CT/VA/TX): If we deny your request, reply to our decision email with “Privacy Appeal” in the subject. We’ll review and inform you of the outcome and how to contact your state AG if needed.
We do not use or disclose sensitive personal information for purposes that require a “limit” right under California law.
9) EEA/UK Visitors (GDPR)
Where GDPR applies, our legal bases may include: contract, legitimate interests (e.g., site operation, security, B2B sales), consent (e.g., non-essential cookies/ads), and legal obligations.
Your rights: access, rectify, erase, restrict, object, data portability, and withdraw consent at any time (without affecting prior processing). You may also lodge a complaint with your local supervisory authority. To exercise rights, contact [email protected].
10) Security
We use reasonable technical and organizational safeguards (encryption in transit, access controls, role-based access, logging). No method is 100% secure, but we work to protect your information.
11) Children’s Privacy
Our Services are intended for adults/B2B audiences. We do not knowingly collect personal information from children under 13 (or under 16 where applicable). If you believe a child provided data, contact us to request deletion.
12) Third-Party Links
Our Site may link to third-party websites or services. Their practices are governed by their own privacy notices.
13) Changes to This Policy
We may update this Policy periodically. The “Last updated” date reflects the latest version. If we make material changes, we’ll post them here and, where required, notify you.
14) Contact Us
Email: [email protected]
Mail: THRD EYE DIGITAL, 5900 Balcones Dr #23984, Austin, TX 78731
Phone: 512-487-8098
U.S. One-Click Opt-Out Summary
We do not sell personal information for money. We may “share” information for cross-context behavioral advertising (e.g., pixels). To opt out, visit /do-not-sell, use the Cookie Preferences banner, or enable GPC/UOOM in your browser.